FAQ


Are you insured? Certified?

We are fully licensed, insured and bonded certified plumbers & gas fitters with the following professional certifications:

  • Red Seal Plumbing Journeyman Ticket
  • Red Seal Gas B Ticket
  • Gastite Installer Certified
  • Electrical Endorsement Ticket
  • WCB Insured & Liability Insured
Do you charge by the hour or by the job?

We believe in fair, transparent pricing. We charge by the actual job, not by the hour.

We offer worry free, up-front pricing for your peace of mind.

The price you are quoted is the price you pay. We insist that our customers know the cost before we start the actual repair so you won’t pay extra if the job takes longer than expected.

Do you charge for travel time?

No, we don’t charge for travel time! We like driving our vans. 🙂

What are your hours of availability?

Our regular hours are:
Monday to Saturday 9:00am to 7:00pm

What cities do you serve?

We provide plumbing & drainage services to Vancouver, Burnaby, New Westminster, Coquitlam, Port Coquitlam, Port Moody, North Vancouver and North Delta.

What payment options do you accept?

We accept Visa, MasterCard, American Express, JCB, Discover, cash and cheques.
And with our iPad e-invoicing, we’ll send you a receipt on the spot!